ARCLINES / CUSTOMER INFORMATION
Terms and Conditions
The terms that guide shopping with arclines.
Store and contact
This website is operated by arclines, 6751 Dorsey Rd, Elkridge, MD 21075, United States. Contact support@arclines.shop or +1 (410) 796-4345 for assistance.
Products and prices
Prices are listed in USD. Review the product description, selected specification and total before submitting a purchase. Product dimensions include wheels and handles where stated. Screen settings and lighting may affect perceived color. Airline baggage rules vary; check the rules for your itinerary before travel. Product listings and prices may be updated.
Payment authorization
When you submit a payment through an available payment service, you authorize the payment method to be charged the total shown at checkout. Payment processing is subject to the payment service and your payment provider.
Orders and acceptance
Submitting checkout information is a request to purchase. A payment attempt alone does not establish that an order has been accepted. Order acceptance is communicated through an order confirmation. Please contact us if you need clarification about the status of an order or payment.
Shipping
Free standard shipping is available within the shipping area stated in our Shipping Policy. Handling and transit estimates are separate and do not guarantee an arrival date. The Shipping Policy explains business days and the order cutoff.
Returns and refunds
Our Return & Refund Policy explains the 30-day return window, return conditions, authorization process, return shipping responsibility and refund processing. Damaged, defective and incorrectly supplied items are addressed separately from change-of-mind returns.
Website use
Use the store lawfully and provide accurate information when requesting services. Do not interfere with the website or misuse its content. arclines branding and original website content may not be used without permission.
Customer assistance
For questions about products, payment, orders, shipping or refunds, contact support@arclines.shop. Nothing in these terms limits rights that cannot be excluded under applicable law.
Questions? support@arclines.shop